← Back to portfolio

Bank Indonesia

Consumer Protection Platform

SoftwareAI
Claude Monet painting of a bridge and boats at Argenteuil

Case study

Project Overview

Shinka designed an education and reporting portal that helps consumers identify scams and choose the right next step.

Challenge

Business Challenge

Scam guidance sits across separate sources, while consumers need clear steps when they receive a suspicious message or call.

Approach

Shinka’s Approach

Shinka combined practical guidance, AI-assisted scam pattern checks, and a reporting flow in one digital product.

Goal

Target Outcome

Consumers can identify the risk, save evidence, and follow the appropriate response steps.

Next project

Bank IndonesiaScam Call Simulation