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Bank Indonesia

Scam Call Simulation

AISoftware
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Case study

Project Overview

Shinka designed an interactive call simulation that trains users to recognize scam patterns before they face a real attempt.

Challenge

Business Challenge

Scammers create pressure with urgent language and claims of official authority, leaving targets little time to assess the call.

Approach

Shinka’s Approach

Shinka created branching conversations, synthetic voices, and a short explanation for each warning sign.

Goal

Target Outcome

Users can practice ending the call, checking the caller’s identity, and protecting their personal data.

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